Responsible Gaming at rajibaji
Gambling is entertainment — and rajibaji is committed to keeping it that way. This page outlines every tool, resource, and policy we have in place to help you stay in control of your play, understand the risks, and reach out for support the moment gambling stops being fun.
Our Commitment
Playing Smart Starts Here
rajibaji believes that sustainable, enjoyable gaming requires real safeguards — not just policy text. Below are six pillars that underpin our responsible gaming programme, designed specifically for players across Bangladesh.
Strict 18+ Verification
Every rajibaji account undergoes age verification before any real-money activity is permitted. We will never knowingly allow anyone under the age of 18 to register, deposit, or place a bet on our platform.
Deposit Limit Controls
Set daily, weekly, or monthly deposit caps directly from your account settings. Once a limit is set, it takes effect immediately. Increases to your limit require a 24-hour cooling-off period before they activate.
Session Time Reminders
Configure session-duration alerts so rajibaji notifies you after a set period of continuous play. Regular breaks reduce impulsive decisions and help you maintain a healthy perspective on your activity.
Time-Out Periods
Take a short break of 1 day, 7 days, or 30 days. During a time-out your account remains open but all gaming and deposit functions are suspended. The time-out cannot be cancelled before it expires.
Permanent Self-Exclusion
If you need a longer break, self-exclusion closes your account for a minimum of 6 months or permanently. During this period rajibaji will suppress all promotional communications to your registered contact details.
Loss Limit Settings
Define the maximum amount you are comfortable losing over any rolling 24-hour, 7-day, or 30-day window. When your losses reach the limit, further wagers are blocked until the period resets or you adjust the limit downward.
Age Policy
18+ Age Restriction
During the registration process, every player must confirm by checkbox that they are 18 years of age or older and that the information they have provided is accurate and truthful. This declaration forms part of the binding agreement between the player and rajibaji.
Where our team identifies suspicious account activity that may indicate underage use — for example, a mismatched date of birth, inconsistent KYC documents, or behavioural patterns associated with minors — we will suspend the account immediately and request full documentary evidence of age before allowing any further activity. Accepted documents include a valid National Identity Card (NID), passport, or birth certificate issued by a Bangladeshi authority.
If you are a parent or guardian and believe that a minor in your household has opened an account on rajibaji, please contact our support team without delay. We will investigate and close the account, and we will work with you to ensure appropriate safeguards are put in place.
Account Controls
Player Control Tools
rajibaji provides a full suite of self-management tools accessible directly from your account dashboard. These tools are free, instant, and designed to put you firmly in charge of your gambling activity at all times.
Deposit Limits
Set the maximum amount you can deposit in any given 24-hour, 7-day, or 30-day window. Reductions take effect immediately; increases are subject to a mandatory 24-hour review period.
Immediate EffectLoss Limits
Define a ceiling on how much you can lose in a set period. Once reached, further play is paused until the window resets. A useful safety net for budget-conscious players.
Immediate EffectSession Time Limits
Receive an on-screen notification after a chosen duration of continuous play. You can choose to end the session or continue — but the reminder keeps you aware of time spent.
ConfigurableReality Check
Enable periodic pop-up summaries showing your net win/loss for the current session, time elapsed, and your remaining balance. Knowledge is the most powerful responsible gaming tool.
Opt-InTaking a Break
Self-Exclusion
Self-exclusion is the most robust tool available to players who feel their gambling is no longer in their control. When you self-exclude from rajibaji, your account is completely suspended for the duration you choose. You will not be able to log in, deposit, or place any bets during this period.
Available Self-Exclusion Periods
- 6 months — minimum self-exclusion period
- 12 months — one full year away from the platform
- 3 years — extended exclusion for more serious concerns
- Permanent — irreversible closure of your account
Once a self-exclusion period has been set, it cannot be shortened or reversed at the player's request. This is a deliberate design feature — the cooling-off period must be honoured in full so that it provides genuine protection rather than a temporary inconvenience that can be easily overridden.
What Happens During Self-Exclusion
- Your account is locked immediately upon confirmation
- All pending withdrawals of verified funds will be processed normally
- rajibaji will remove your details from all promotional mailing lists
- You will not receive bonus offers, SMS alerts, or push notifications
- Any active bonuses with remaining wagering requirements will be forfeited
After the exclusion period ends, re-activating your account requires contacting our support team directly. There is a mandatory 24-hour reflection period before reactivation is completed, giving you one final opportunity to reconsider before returning to play.
Request Self-Exclusion Now
To initiate self-exclusion, contact our support team via 24/7 live chat. Our agents will walk you through the process, confirm your chosen duration, and activate the exclusion on your account immediately. No waiting periods, no forms to post.
Time-Out vs. Self-Exclusion
Not sure which option suits you? Here is a quick guide:
- Time-Out (1–30 days): Short pause, account reopens automatically.
- Self-Exclusion (6 months+): Full suspension, cannot be reversed early.
- Permanent Closure: Account deleted, no reactivation possible.
Know the Signs
Warning Signs of Problem Gambling
Problem gambling rarely announces itself. It tends to develop gradually, and many players do not recognise the warning signs until gambling has already begun to affect their daily life. The following are common indicators that gambling may be becoming a problem.
Chasing Losses
Returning to gamble specifically to win back money you have already lost, rather than for entertainment. This is one of the earliest and most reliable warning signs.
Gambling with Essential Funds
Using money earmarked for rent, food, utilities, or family expenses to fund gambling activity. Financial pressure is a serious indicator that gambling is out of control.
Hiding Your Gambling
Concealing the amount of time or money you spend gambling from family members, friends, or colleagues — or feeling shame about your gambling activity.
Inability to Stop
Making repeated unsuccessful attempts to cut back or stop gambling. Feeling irritable, anxious, or restless when not gambling or when trying to reduce your play.
Neglecting Responsibilities
Missing work, neglecting family obligations, or withdrawing from social activities because of gambling — or because of the time spent thinking about gambling.
Escalating Stakes
Needing to bet increasingly larger amounts to experience the same level of excitement or satisfaction — a pattern similar to tolerance development in substance use disorders.
Reflect on Your Play
Self-Assessment Checklist
Answer the following questions honestly. If you answer "yes" to three or more, we recommend reaching out to our support team or one of the external resources listed in the Getting Help section.
Have you ever gambled with money that you could not afford to lose — money intended for bills, food, or family expenses?
Have you ever returned to gambling the day after a loss specifically to try to win your money back?
Have you ever lied to family members, friends, or colleagues about the amount of time or money you spend gambling?
Have you ever felt that you needed to gamble with increasingly larger amounts of money to get the same feeling of excitement?
Have you ever felt restless, irritable, or anxious when you tried to cut down or stop gambling?
Has gambling ever caused you to miss work, studies, or important family events?
Have you ever borrowed money or sold personal possessions to fund your gambling?
Have you made repeated unsuccessful efforts to control, cut back, or stop gambling altogether?
Child Safety
Protecting Minors
rajibaji takes the protection of children and young people extremely seriously. While our verification systems are designed to prevent underage access, we also recognise that many households in Bangladesh share devices — particularly mobile phones — between adults and younger family members. We encourage all adult players to take additional steps to prevent minors from accessing gambling content on shared devices.
Practical Steps for Parents and Guardians
- Never share your rajibaji login credentials with anyone, including family members
- Always log out of your account completely when you finish a session, especially on shared devices
- Use your device's built-in screen lock and password features to prevent unauthorised access
- Consider using parental control software on devices accessible to children
- Talk to children and teenagers in your household about the risks of gambling and why it is only for adults
- If your device uses a shared browser, clear cookies and saved passwords after each gambling session
Popular parental control tools available in Bangladesh include built-in Android Family Link, iOS Screen Time controls, and third-party options such as Net Nanny and Bark. These tools can block access to gambling websites across all installed browsers on a device.
Report Underage Access
If you believe a minor has accessed or registered on rajibaji using your device or account, contact our support team immediately via live chat or email at support at rajibaji (plain text — not a clickable link). We will investigate the matter urgently and take appropriate action within 24 hours of your report.
Support Resources
Getting Help
If gambling has stopped being fun and started causing you stress, financial pressure, or relationship difficulties, you do not need to face it alone. Here is how to reach support — through rajibaji directly and through broader wellbeing channels.
24/7 Live Chat
Our on-site live chat team is available around the clock. Agents are trained to handle responsible gaming conversations with empathy and full confidentiality. Response time under 3 minutes.
Email Support
Send a detailed message to support at rajibaji and our responsible gaming team will reply within 24 hours. Email contact is completely confidential.
Account Self-Management
Use your account dashboard to set deposit limits, activate a time-out, or initiate self-exclusion at any time — no need to contact support first for these tools.
Mental Health Resources
Kaan Pete Roi is Bangladesh's first emotional support and crisis intervention helpline. If gambling is affecting your mental wellbeing, please consider reaching out to a qualified counsellor.
rajibaji is committed to ongoing staff training in responsible gaming best practices. Our team reviews player activity patterns and may proactively reach out to account holders who display behavioural indicators of problem gambling — such as sudden large deposit increases, extended unbroken session lengths, or a sharp rise in overall wagering frequency. This outreach is confidential, non-judgmental, and entirely optional for the player to respond to.
We also encourage players who are seeking structured support to explore options available in major Bangladeshi cities including Dhaka, Chittagong, Sylhet, and Rajshahi, where counselling services and community health programmes may offer in-person support for gambling-related difficulties. Our support team can provide general guidance on what to look for when seeking professional help, though we are not qualified to provide clinical advice.
Play Responsibly with rajibaji
Gambling should always be entertainment — never a financial strategy or a way to cope with stress. When you are ready to play, do so within your means and with the full suite of rajibaji player tools at your disposal.